Whether you are looking to hire a roof contractor in Dearborn Michigan to do work on your home, or for your commercial property, there is more to the job that just knowing how to do the work. There are many things to consider when doing any type of roofing work. Some common questions include qualifications for specific roofing products. Some roofing material manufacturers today require a company to be qualified by certain criteria before they will honor warranties for the products that are installed. Even looking beyond the work performed on the roof itself, it’s best to have an honest, dependable company to do your roofing work.
You can be the best roof contractor when it comes to the actual work, but no one will want to hire you if your people skills are poor. It is more than just being friendly to a client, you also need to be punctual. If punctuality doesn’t seem like such a big deal to you, consider some of the problems that comes with not showing up on time. We’ll take a look at some of the things that a roofer should take into consideration when installing a new roof for you or even to doing simple roof repairs on your Dearborn Michigan home.
Why It Is Important For A Roof Contractor in Dearborn Michigan To Be On Time
Everyone today has busy lives and most households have both parents that work. Add some extra activities for the kids and you have a completely full schedule and little extra time for anything. So when you schedule a roof inspection or estimate from a roofing contractor, it’s imperative they be on time. After all, waiting is no one’s strong suite. At very least they should give a time frame when they will show up. Some roofing contractors can also inspect the roof without you being home and then send the report via email or verbally on a phone call. Each roofing contractor will be different and you’ll need to speak with one during the time you make the appointment for the service.
When someone hires a roofing contractor in Dearborn Michigan they are often doing it because there is necessary work that needs to be done. While there are those that elect to have work done on their home, no one wants to spend their day waiting around for someone to show up. When you are late, even by just a few minutes, you are stealing away time that they could have been using to do other things. You wouldn’t like it someone did it to you, so you should extend the same courtesy.
Honor The Left Window
Many companies provide a window for when they will be at your home. But people naturally plan for them to be their at the earliest time, or left window. The later in that timeframe that you show up, the longer the client has been waiting and the more frustrated they will be. While a window may be nice for you, it is important to try to get there as soon as possible to make sure the client isn’t waiting.
Apologies Don’t Always Make It Better
It is one thing to be late when there is an actual emergency, but being late due to your own poor time management or traffic is really no excuse. You are being paid to be there on time and do a service, so you are essentially getting paid to do nothing if you charge by the hour. Clients also don’t care about small personal problems or that you overslept. So don’t bother with trying to apologize or make excuses. Just show up on time, or give a discount for when you are late.
You Look Unprofessional
If you want to get and keep clients, it is important to impress them. No one wants to hire someone who can’t keep their word and show up when the say they will. No matter how good the work is that you do, people do not want to wait around and waste their time with you when they can find someone else.
Don’t Be Too Early Either
As bad as it is to be late, it is also important to not be too early either. Being five minutes early isn’t a big deal because you can simply start setting up a little sooner. But being too early is also an inconvenience for the homeowner because they have to stop what they are doing to accommodate you.
If your roof needs repair or you need to get an inspection on your home’s roof in Dearborn Michigan be sure to call Roofing Dearborn at 313-209-6350. They are one of the best roofers in the area. In fact, they are voted number 1 in customer service for more than 7 years in this area. Call them today to schedule a roof inspection on your home and you can be sure they will be on time with proper equipment to perform the roofing service flawlessly.